Third Party Processors and Controllers engaged by Total Security
Third Party Processors and Controllers engaged by Total Security |
Processing operation (use) by recipient |
Relevant categories of personal data transferred to recipient |
Location of where data is stored or sent |
ChargeHive Limited — a company incorporated in England with a registered number 13609127, whose registered office is at Larch House, Parklands Business Park, Denmead, Hampshire, PO7 6XP |
To provide secure payment processing services. |
Name, Address, Email, Payment Method (eg credit card, PayPal etc), purchase history |
United States |
Fortifico Limited — a company incorporated in England with a registered number 09307406, whose registered office is at Larch House, Parklands Business Park, Denmead, Hampshire, PO7 6XP |
To provide secure credit card processing when ordering from us. If you choose to purchase products and services online using a credit card, the credit card information is sent to us using SSL (Secure Socket Layer) encryption, an industry-standard method for protecting data as it travels over the Internet, or a similar encryption technology that may become accepted as an industry standard, or better encryption method, in the future. To learn more about our credit card processing vendors and their respective privacy and other policies which apply when you make a payment through their services, please review the terms of Fortifi’s Privacy Policy. |
Name, Address, Email, Phone, Chat History, Email History, IP address, Purchase & Subscription Data, billing details |
United States |
Aura Sub LLC (formerly Intersections Inc.) — a company incorporated in the United States of America with a registered number 6234761, whose registered office is at New Castle, DE, United States |
Identity Protection services (U.S consumers only) |
User ID, name, email address, Randomly generated SSO token (not personal data) |
United States |
Superlative Enterprises Pty Limited (trading as haveIbeenpwned) — a company incorporated in Australia with company number 085 442 020, whose registered office is at 57 Admiralty Drive, Surfers Paradise, Queensland 4217 |
To provide data breach searches, where you request us to do so on your behalf. |
Partial email hash, partial password hash |
Australia |
Raygun Limited — a company incorporated in New Zealand with company number 1899673, whose registered office is at L7, 59 Courtenay Place, Te Aro, Wellington, 6011, New Zealand |
To help us diagnose and fix software errors and performance problems |
Email address, Crash Reports |
New Zealand |
Microsoft Corporation — a company incorporated in the United States of America with a registered number 0074865, whose registered address is at One Microsoft Way Redmond, WA 98052-6399 |
Assist with identifying issues within our Windows application |
Crash Reports (may contain email address), Anonymous Analytics |
United States |
Aress Software and Education Technologies Private Limited — a company incorporated in India with a registered number 122069, whose registered address is at L-13, MIDC Ambad, Nashik MH Maharashtra 422010, India |
BPO (business process outsourcing) |
Any of the personal data we collect about you including name, email address, IP address, billing and subscription details. |
India |
Paysafe Group Limited — a company incorporated in Isle of Man with a registered number FC034700, whose registered address is at 3rd Floor, Queen Victoria House, 41-43 Victoria Street, Douglas, Isle Of Man, IM1 2LF |
To provide secure payment processing services. |
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
United Kingdom |
Worldpay Company LLC — a company incorporated in the United States of America with a registered number 198504-215, whose registered address is at 8500 Governors Hill Drive, Cincinnati, OH 45249, United States |
To provide secure payment processing services |
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
United States |
Checkout Limited — a company incorporated in England with a registered number 08037323, whose registered office is at Wenlock Works, Shepherdess Walk, London, England, N1 7BQ. |
To provide secure payment processing services |
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
United Kingdom |
PayPal (Europe) (Europe) S.à.r.l. et Cie, S.C.A — a company incorporated in Luxembourg with a registered number RCS Luxembourg B 118 349, whose registered office is at 5th Floor 22-24 Boulevard Royal L-2449, Luxembourg |
To provide secure payment processing services |
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
United Kingdom; United States |
Stripe Payments Europe Limited — a company incorporated in Ireland with a registered number 513174, whose registered office is at The One Building, Lower Grand Canal St, Dublin 2, Ireland |
To provide secure payment processing services |
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
United Kingdom; United States |
Vindicia Inc — a company incorporated in the United States of America with a registered number C2538216, whose registered office is at 1390 Timberlake Manor Parkway STE 300 Chesterfield MO 63017 |
Additional charge attempts on failed renewals |
Name, Billing address, payment details |
United States, United Kingdom |
Ethoca Limited — a company incorporated in Ireland with a registered number 412289, whose registered office is at Mountain View Central Park, Dublin 18 Dublin, Ireland |
Fraud prevention |
Billing details |
United States; United Kingdom |
Verifi Inc — a company incorporated in the United States of America with a registered number C2796478, whose registered address is at 8391 Beverly Blvd., #310, Los Angeles, CA 90048, United States. |
Fraud prevention |
Billing details |
United States |
Cybersource Limited — a company incorporated in England with a registered number 03425262, whose registered office is at 100 New Bridge Street, London, EC4V 6JA |
Fraud prevention |
Name, Email Address, Billing address, Card details, IP address |
United Kingdom; United States |
NortonLifeLock Ireland Limited, a company incorporated in Ireland with registered number 159355, whose registered office is at Ballycoolin Busines Park, Blanchardstown, Dublin 15, Ireland |
NortonLifeLock provide virtual private network services for us which we incorporate into our products and services. Where we provide you with these services, we act as a joint controller with NortonLifeLock meaning that we are each jointly responsible for the personal data. You can find NortonLifeLock’s privacy policy here. NortonLockLife rely on the lawful basis of legitimate business interests in order to process personal data in connection with our VPN services. |
Connect data; Usage data; Error analysis data; Product data IP address |
Republic of Ireland |
Avira Operations GmbH - a company incorporated in Germany with a company number HRA 721878 whose registered office is Kaplaneiweg 1, 88069 Tettnang, Germany |
Data is scanned for malicious/suspicious content |
No personal data is transferred |
All data is stored and processed in the European Union |
Adyen N.V - a company incorporated in the Netherlands with registration number 34259528, whose registered office is at Simon Carmiggeltstraat 6-50, Amsterdam, Netherlands, 1011 DJ |
To provide secure payment processing services |
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
United States/United Kingdom |
Anodot - A company incorporated in the United States of America, whose registered office is at 44679 Endicott Drive, Suite 300, Ashburn, VA 20147 |
Performance analysis and alerting |
Anonymous Analytics, billing and subscription details. |
United States / EU / United Kingdom |
Flexpay - A company incorporated in Canada, whose registered office is at 410 Saint-Nicolas, Suite 007, Montreal, Quebec, H2Y 2A5 |
Payment processing optimization services |
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
Canada |
Kount Inc - A company incorporated in the United States of America, whose registered office is at 1005 W Main Street Boise ID 83702 USA |
Fraud prevention |
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
United States |
International Risk Mitigation, LLC - a company incorporated in the United States of America with a registered number 4707714, whose registered office is at 8951 Collin, McKinney Pkwy #1001, McKinney, TX 75070 |
Chargeback representment |
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
United States |
Lookout Inc - 275 Battery Street, Suite 200, San Francisco, CA 94111 |
Password management services via Total Password |
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. |
United States |
Real Defense LLC - 150 S. Los Robles Ave Suite 400 Pasadena, CA 91101 (801) 895-7907 |
Device optimisation services via Total Cleaner |
Any of the personal data we collect about you including name, email address, billing address, IP address, billing and subscription details. User/device data: Information about how users interact with the service and the devices they use. |
United States |
Funambol Inc. - 1065 East Hillsdale Blvd. Suite 250 CA 94404 Foster City |
Cloud storage services via Total Drive |
Personal details: Such as names, addresses, and contact information. Family, lifestyle, and social circumstances: Details about family members, lifestyle choices, and social activities. User/device data: Information about how users interact with the service and the devices they use. Browsing data: Information about websites visited and online activity. Sensitive personal data: This could include racial or ethnic origin, political opinions, religious beliefs, health data, and other sensitive information. |
Ireland |
IPVanish, Inc - 114 5th Ave 15th Floor, New York, New York 10011 |
Virtual Private Network (VPN) services via Total VPN (in development) |
Connect data; Usage data; Error analysis data; Product data; IP address |
United States |
AWS - 410 Terry Avenue North, Seattle, WA 98109-5210, U.S.A. |
Cloud Hosting Provider |
Cloud Database housing our customer data |
United States |
Google Cloud Platform - 1600 Amphitheatre Pkwy, Mountain View, CA 94043, United States |
Cloud Hosting Provider |
Cloud infrastructure using Kubernetes |
United States |
