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Erase My Data

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You have the right to request that your personal data is deleted and any processing stopped. Please be aware that there are some cases where it is not possible to delete your data however, we will contact you directly to explain this in more detail, for example, if you have an active subscription we cannot delete information for the duration of the active subscription.

We will email you with a confirmation link to complete the request. We will not initiate the request unless you follow the confirmation link in the email.

Total VPN have 1 month to respond to your query however, we will endeavour to fulfil your request as soon as possible.

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30 Day Money-Back Guarantee

We're so confident that you won't want to leave Total VPN, we'll give you your money back if you do. No questions asked.

During the first 30 days, if you decide Total VPN isn't for you, we'll refund your subscription fees in full. Your satisfaction is our top priority, and we’re so confident that you’ll be pleased with our services:

  • How easy it is to protect your devices
  • 24x7 customer phone support available

For full information on our Refund and Cancellation Policy including how to cancel please click here.

© 2024 TotalVPN

All Rights Reserved

Auto-Renew Policy

Our continuous protection service allows us to ensure you are fully protected from harmful threats & viruses with an uninterrupted service.

We often offer promotional discounts and special introductory offers to new customers during their initial subscription term. These special offers and introductory offers are available to new customers only and are valid for the initial subscription term only.

You will receive an email reminder at least 30 days before your renewal charge takes place, notifying you of the charge date along with any applicable changes.

At the end of each subscription period we will auto-renew your subscription for another term (until you cancel) by charging your payment method on file at the then current regular rate.

The current regular rate for our annual Password Manager is £119 (inc. VAT), which is subject to change, details of which can be found here. If you wish to opt-out of the automatic renewal you can do so within the billing section of your account, alternatively you can speak with our billing department should you require assistance.

© 2024 TotalVPN

All Rights Reserved