You have the right to request for inaccurate information to be corrected. Most questions can be answered in our privacy policy however, if you would like more specific information please complete the form and submit your request, filling in as much information as possible.
Total VPN have 1 month to respond to your query however, we will endeavour to fulfil your request as soon as possible.
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We're so confident that you won't want to leave Total VPN, we'll give you your money back if you do. No questions asked.
During the first 30 days, if you decide Total VPN isn't for you, we'll refund your subscription fees in full. Your satisfaction is our top priority, and we’re so confident that you’ll be pleased with our services:
For full information on our Refund and Cancellation Policy including how to cancel please click here.
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Our continuous protection service allows us to ensure you are fully protected from harmful threats & viruses with an uninterrupted service.
We often offer promotional discounts and special introductory offers to new customers during their initial subscription term. These special offers and introductory offers are available to new customers only and are valid for the initial subscription term only.
You will receive an email reminder at least 30 days before your renewal charge takes place, notifying you of the charge date along with any applicable changes.
At the end of each subscription period we will auto-renew your subscription for another term (until you cancel) by charging your payment method on file at the then current regular rate.
The current regular rate for our annual Password Manager is £119 (inc. VAT), which is subject to change, details of which can be found here. If you wish to opt-out of the automatic renewal you can do so within the billing section of your account, alternatively you can speak with our billing department should you require assistance.
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