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Please ensure all the information entered is correct, so we are able to identify you and the subscription you would like to cancel.

Your cancellation request has been submitted.

You will receive an email containing a downloadable version of your cancellation information to your requested email address: and any refund due will be processed in accordance with our Terms of Service.

Please note that cancelling your subscription will mean your account will be terminated and you will no longer have access to any services purchased with Total VPN.

Should you have any questions, or require additional support, please visit our Help Center

If you no longer have access to your account, please use our Account Recovery Tool. We understand that losing access to your account can be frustrating and time-consuming. That's why we offer our Account Recovery Tool, a simple and secure way to help you regain access to your Total VPN subscription. Click here to begin.

To access your Customer Number, login to your account above and click on 'Account' with in your dashboard
30 Day Money-Back Guarantee

We're so confident that you won't want to leave Total VPN, we'll give you your money back if you do. No questions asked.

During the first 30 days, if you decide Total VPN isn't for you, we'll refund your subscription fees in full. Your satisfaction is our top priority, and we’re so confident that you’ll be pleased with our services:

  • How easy it is to protect your devices
  • 24x7 customer phone support available

For full information on our Refund and Cancellation Policy including how to cancel please click here.

© 2024 TotalVPN

All Rights Reserved

Auto-Renew Policy

Our continuous protection service allows us to ensure you are fully protected from harmful threats & viruses with an uninterrupted service.

We often offer promotional discounts and special introductory offers to new customers during their initial subscription term. These special offers and introductory offers are available to new customers only and are valid for the initial subscription term only.

You will receive an email reminder at least 30 days before your renewal charge takes place, notifying you of the charge date along with any applicable changes.

At the end of each subscription period we will auto-renew your subscription for another term (until you cancel) by charging your payment method on file at the then current regular rate.

The current regular rate for our annual Password Manager is £119 (inc. VAT), which is subject to change, details of which can be found here. If you wish to opt-out of the automatic renewal you can do so within the billing section of your account, alternatively you can speak with our billing department should you require assistance.

© 2024 TotalVPN

All Rights Reserved